Complaint Handling Policy
In the event of a complaint, we are committed to addressing it promptly and fairly. All complaints will be investigated with the awareness of the author(s) involved and, when appropriate, in consultation with the relevant institution.
If the complainant is an author of the article and the complaint is directed at the journal, the matter may be referred to the University Publications Council and the Ethics Committee, as appropriate.
How to Submit a Complaint
Complaints should be submitted via email to: edcjournal
gmail.com.
Please clearly describe the issue, the individual(s) involved, and the context as it relates to the Journal of Medical Ethics and Development (JMED).
Complaint Process
• Complaints will be initially reviewed by a designated member of the Editorial Board.
• If the issue cannot be resolved at this level, it will be escalated to the full JMED Editorial Board.
• Complaints beyond the scope of the Editorial Board will be referred to the Ethics Committee of Shahid Sadoughi University of Medical Sciences.
We aim to provide a full response within four weeks. If more time is needed, an interim update will be sent, followed by regular updates until the matter is resolved.
If the complainant is not satisfied with the resolution, the case may be escalated to the National Ethics Committee, whose decision is considered final.
Should the complainant remain dissatisfied even after that, they may appeal to the Committee on Publication Ethics (COPE), which publishes a Code of Conduct for editors of scientific, technical, and medical journals.
More information is available at: www.publicationethics.org
In the event of a complaint, we are committed to addressing it promptly and fairly. All complaints will be investigated with the awareness of the author(s) involved and, when appropriate, in consultation with the relevant institution.
If the complainant is an author of the article and the complaint is directed at the journal, the matter may be referred to the University Publications Council and the Ethics Committee, as appropriate.
How to Submit a Complaint
Complaints should be submitted via email to: edcjournal
gmail.com.Please clearly describe the issue, the individual(s) involved, and the context as it relates to the Journal of Medical Ethics and Development (JMED).
Complaint Process
• Complaints will be initially reviewed by a designated member of the Editorial Board.
• If the issue cannot be resolved at this level, it will be escalated to the full JMED Editorial Board.
• Complaints beyond the scope of the Editorial Board will be referred to the Ethics Committee of Shahid Sadoughi University of Medical Sciences.
We aim to provide a full response within four weeks. If more time is needed, an interim update will be sent, followed by regular updates until the matter is resolved.
If the complainant is not satisfied with the resolution, the case may be escalated to the National Ethics Committee, whose decision is considered final.
Should the complainant remain dissatisfied even after that, they may appeal to the Committee on Publication Ethics (COPE), which publishes a Code of Conduct for editors of scientific, technical, and medical journals.
More information is available at: www.publicationethics.org
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