Introduction: Clinical instruction is
known as the essence of education in medical sciences, while feedback delivery
is a core responsibility of clinical instructors. This study aims to compare
the nursing students' satisfaction
and reactions to oral versus written feedback
during clinical education.
Methods: This is a single blinde, randomized
controlled trial. A purposive sample of last semester-nursing students (n=44)
was selected and randomly assigned into one of verbal or written feedback
groups. Each instructor (n=3) was scheduled to teach two groups, and deliver either
verbal or written feedback. Instructors were well attuned to feedback delivery
sessions they would hold during their instructional tasks. Instructors were
asked to give necessary feedback to the students and document the details of
their reaction using the checklists designed for this purpose during the
instruction period, daily and during the nine days of instruction. At the end
of each instruction period, a questionnaire designed to measure the satisfaction
level of feedback delivery sessions was filled out by students.
Results: The study did not show difference of
satisfaction level between the oral and written feedback groups. The
relationship between students' reactions and feedback type at the confidence
level of 90% was significant, so that students who received oral feedback
showed more severe reactions as compared to written feedback group.
Conclusion: Students, satisfaction level in both groups was the same. There is no difference in students' satisfaction between verbal versus written feedback groups. But the number of severe negative reactions in verbal feedback group was significantly higher and this is congruent with previous studies.
Rights and permissions | |
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |